Goodman Casino Terms & Conditions

You may need to create an account to use some or all of the website services. You must provide information that is accurate, complete and current. You must update your information if it changes. Creating more than one account, using another person’s account or allowing another person to use your account is not permitted unless expressly authorised by Goodman Casino.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Choose a strong password, do not share it with anyone and take reasonable steps to prevent unauthorised access. You should notify Goodman Casino promptly if you suspect that your account, password or device has been compromised.

Goodman Casino may carry out identity, age, address, payment, source-of-funds or other verification checks. You agree to provide information and documents that are reasonably required for these checks. Verification may be required before deposits, withdrawals or continued access can be completed. Information provided must be genuine, readable and consistent with your account details.

An account is personal to the registered customer. You must not sell, transfer, rent or otherwise make your account available to another person. You must not use automated tools, bots, scripts, software or other methods designed to interfere with the website, games, security systems or normal operation of the platform.

Suspension and closure

Goodman Casino may suspend, restrict or close an account where it considers this necessary to protect customers, comply with legal obligations, investigate suspected misuse, verify information, manage responsible gambling concerns or enforce these terms. Where appropriate and legally permitted, you may be informed of the reason. Some information may not be disclosed if doing so could compromise an investigation or security process.

You may request closure of your account through the available account or support process. Closing an account does not remove obligations that arose before closure. Any remaining balance may be subject to identity checks, payment checks, applicable law and the rules of the relevant payment method.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Only gamble with money you can afford to lose and avoid chasing losses. Consider setting personal limits for deposits, time and spending before you play. Take regular breaks and never gamble when you are distressed, under the influence of alcohol or otherwise unable to make clear decisions.

• Keep track of the time and money you spend gambling.
• Do not borrow money or sell belongings to fund gambling.
• Do not increase stakes to recover previous losses.
• Use available account controls, breaks or self-exclusion options if gambling is becoming difficult to manage.
• Seek help from an appropriate gambling support service if you are concerned about your gambling or someone else’s.

Requests for account limits, breaks or self-exclusion may be handled in accordance with the processes available on the website and applicable requirements. A restriction may affect access to services and may not be reversible during the selected period. You should not try to avoid a restriction by creating another account.

Privacy and communications

Personal information is collected, used, stored and disclosed as described in the Goodman Casino Privacy Policy. This may include information needed to provide services, verify identity, process payments, protect accounts, prevent fraud, meet legal obligations and support responsible gambling. By using the website, you acknowledge that relevant information may be processed for these purposes.

You may receive service messages about your account, transactions, security, changes to the website or these terms. Marketing communications will be managed in accordance with applicable requirements and available preferences. You should keep your contact and notification settings current.

Website content and availability

The website is provided for personal use. You must not copy, reproduce, republish, modify, distribute or commercially exploit website content without permission. Names, logos, text, graphics, software and other materials may be protected by intellectual property rights.

Goodman Casino aims to keep the website secure and available but does not guarantee uninterrupted access, error-free operation or that every service will always be available. Access may be suspended for maintenance, updates, security reasons, technical problems or circumstances outside reasonable control. Goodman Casino is not responsible for losses caused by your equipment, internet connection, third-party services or unauthorised access resulting from your failure to protect account details.

Nothing in these terms excludes or limits rights or protections that cannot lawfully be excluded or limited under Australian consumer law or other applicable law. If you have a complaint or question about the website, account or services, please use the support or contact process made available on the website. These terms should be read together with any applicable policies and game rules.