Betting Rules

These rules apply to betting activity made through Goodman Casino, including wagers placed on available casino games, promotional games and any other betting products shown on the website. Individual games or products may also have their own rules. If a game-specific rule differs from a general rule, the game-specific rule will normally apply to that game.

You must use your own account when placing bets. Accounts must not be shared, transferred, rented or used by another person. You are responsible for keeping your login details private and for all activity carried out through your account, unless you have promptly reported unauthorised access.

You must be legally entitled to use online gambling services in your location. You must also meet any applicable minimum age requirement. Goodman Casino may request information to verify your identity, age, location or source of funds before allowing account activity, processing transactions or completing a withdrawal.

• Only one personal account should be used unless otherwise approved in writing.
• Your registration information must be accurate, current and complete.
• You must not use an account for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must not attempt to interfere with the website, games, payment systems or security controls.
• You must not use automated software, bots, scripts or other tools to place bets or gain an unfair advantage.

Access to the website may be restricted in some locations or circumstances. You are responsible for checking whether online gambling is permitted where you are located and for complying with all laws that apply to you. If you are travelling, you should not assume that access or betting is permitted in every jurisdiction.

Game outcomes are determined by the rules and systems applicable to the relevant product. Where a random number generator or comparable automated system is used, results are produced by that system and are not selected manually for individual players. Game results are final once confirmed, subject to an investigation into a technical fault, incorrect result, fraud or another valid reason under the applicable terms.

A winning bet is settled according to the rules displayed for the relevant game at the time the bet was accepted. Payout information, symbols, combinations, multipliers, bonus features and other settlement conditions may vary between games. You should read the information shown within the game before placing a wager.

Balances and settlement records may be adjusted where a payment, result or transaction was recorded incorrectly. If you receive funds or winnings that were credited in error, you must notify Goodman Casino and must not knowingly withdraw or use those funds. An incorrect credit does not create an entitlement to retain it.

If you believe a result, balance or bet has been recorded incorrectly, contact support through the available website channels as soon as possible. Provide enough information to identify the relevant account activity, such as the game, approximate date and time, stake and transaction reference if available. Goodman Casino may review system records, game logs and other relevant information when investigating a query.

Technical interruptions

Online services can be affected by maintenance, network failures, device issues, software errors or other events outside reasonable control. If a game or betting session is interrupted, the applicable system records and game rules will be used to determine the status of the bet. You should not assume that an interrupted display means a bet was lost, won or cancelled until the account history or official result confirms the position.

Betting should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you start and do not bet with money needed for household expenses, bills or other commitments. Avoid betting when affected by alcohol, drugs, stress, anger or pressure from other people.

• Set personal deposit, spending or time limits where these tools are available.
• Take regular breaks and keep track of time spent playing.
• Never chase losses by increasing stakes or borrowing money.
• Use account breaks, self-exclusion or other restriction tools if betting is becoming difficult to control.
• Seek independent support if gambling is causing financial, emotional or relationship problems.

If you have concerns about a bet, transaction, result or account decision, raise the matter through the support or complaints process available on the Goodman Casino website. Explain the issue clearly and include relevant account or transaction details without sending unnecessary sensitive information. Complaints will be reviewed using the available records and the applicable terms.

These Betting Rules may be updated from time to time to reflect changes to games, services, legal requirements or operating procedures. The current version published on the website applies to future betting activity. You should review the rules periodically and before using a new game or promotional offer.